We run a Shopify store ourselves. That is why we know the client's side of the table

Why it is here

Smelt is not here because it is a pretty project. It is here because every day we sit on the same side of the table as our clients: stock, shipping rates, returns, campaigns, ads and customer service. When we recommend something, we have usually tried it ourselves, paid for it and seen what it did to the bottom line.

The store

Sauna tents and accessories, sold from Allinge to the Nordics and Germany. Six languages, five countries and one Shopify store with Shopify Markets, localised content and shipping per country.

What we bring to clients

• Prioritisation: which features move something, and which only cost.
• Operations: what breaks in a campaign week, and how to avoid it.
• Conversion: what a product page has to do when the product needs consideration before purchase.
• International sales: VAT, duties, languages and payment methods in practice, not in theory.

Scope

• Shopify Markets and localisation in six languages
• Theme, content and product presentation
• Conversion work, campaigns and tracking
• Day-to-day operations as the owner